Privacy Policy

Effective Date: January 1, 2023  |  Last Updated: July 6, 2026

Lenaar Digital LLC (“Lenaar Digital,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit lenaardigital.com (the “Site”), contact us, or use our services, including our SMS and messaging communications.

By using our Site or services, or by providing your information to us, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect personal information that you voluntarily provide to us, including:

• Name, business name, and job title
• Email address
• Telephone and mobile phone number
• Mailing or business address
• Information submitted through contact forms, consultation requests, or booking forms
• Any content, documents, or details you provide in connection with a project or service inquiry

1.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see Section 7)

1.3 Information We Do Not Collect

We do not knowingly collect sensitive personal information such as Social Security numbers, government identification numbers, financial account credentials, or health information through our Site. Please do not submit such information to us through web forms or SMS.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your inquiries, consultation requests, and support questions
• To provide, operate, and improve our services
• To communicate with you about projects, appointments, and service updates
• To send SMS or text message communications where you have expressly opted in (see Section 3)
• To send administrative or transactional notices
• To improve our Site, analyze usage, and enhance user experience
• To comply with legal obligations and enforce our agreements

We process your personal information only for the purposes described in this Policy or for purposes compatible with those disclosed at the time of collection.

3. SMS and Text Messaging Communications

This section describes our text messaging practices and applies to all mobile numbers you provide to us.

3.1 Consent and Opt-In

We send SMS messages only to individuals who have expressly opted in to receive them. Opt-in consent may be provided by:

• Submitting your mobile number through a form on our Site with a clear consent checkbox
• Providing your mobile number and affirmatively agreeing to receive text messages
• Texting a keyword to our number to initiate contact

Consent to receive text messages is not a condition of purchase or of receiving any service from Lenaar Digital.

3.2 Types of Messages

Where you have opted in, we may send messages relating to:

• Responses to your inquiries or consultation requests
• Appointment scheduling, confirmations, and reminders
• Project or service updates and notifications
• Customer service and support communications

3.3 Message Frequency and Charges

Message frequency varies based on your interactions with us. Message and data rates may apply. Please contact your mobile carrier for details regarding your plan.

3.4 Opting Out (STOP)

You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. Upon receiving your opt-out request, we will send a single confirmation message and will not send you further text messages unless you opt in again.

3.5 Help (HELP)

For assistance, reply HELP to any message from us, or contact us using the details in Section 12. We will respond with support information.

3.6 Carrier Liability

Mobile carriers are not liable for delayed or undelivered messages.

Information may only be shared with service providers strictly necessary to deliver the messaging service (for example, our SMS platform provider), and such providers are contractually prohibited from using mobile opt-in data for any purpose other than delivering messages on our behalf.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

• Service Providers: With trusted vendors who perform services on our behalf (such as hosting, analytics, CRM, or messaging providers), bound by confidentiality obligations and permitted to use the information only to provide services to us.
• Legal Compliance: Where required by law, regulation, subpoena, court order, or other legal process, or to protect our rights, safety, or property.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to the protections of this Policy.
• With Your Consent: Where you have explicitly directed us to share your information.

Exception: As stated in Section 3.7, text messaging originator opt-in data and consent are excluded from all sharing categories above and are never shared with third parties.

5. How We Store and Protect Your Information

We implement appropriate technical, administrative, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of data in transit using industry-standard protocols (TLS/SSL)
• Access controls limiting personal data access to authorized personnel with a business need
• Secure cloud infrastructure with recognized providers
• Audit logging and regular security reviews
• Employee confidentiality obligations and security training

While we take these measures seriously, no method of transmission or storage is completely secure. We cannot guarantee absolute security, but we work continuously to protect your information.

5.1 Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

6. Your Privacy Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing of your information
• Withdraw consent at any time, including opting out of SMS by replying STOP
• Request a copy of your information in a portable format
• Opt out of marketing communications

To exercise any of these rights, contact us using the details in Section 12. We will respond within the timeframe required by applicable law. We will not discriminate against you for exercising your privacy rights.

7. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to operate the Site, remember your preferences, and analyze traffic. You may control cookies through your browser settings; disabling cookies may affect some Site functionality. We do not use cookies to collect mobile opt-in or consent data.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.

9. Children’s Privacy

Our Site and services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.

10. International Data Transfers

Lenaar Digital operates in the United States. Your information is primarily stored and processed in the United States. Where we use service providers that may process data outside the United States, we implement appropriate safeguards for such transfers in accordance with applicable data protection law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Material changes will be communicated through the Site or by direct notice where required. We encourage you to review this Policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: